Delivery Charges, Regions And Procedure

At Luxury British Mattresses we deliver worldwide.

Delivery charges range from free in the UK to just £20.00 across many European countries. All our delivery rates can be seen at the checkout stage of the buying process.

Please see the following cost indications.

UK - Free.

France, Mainland Spain, Portugal, Italy, Germany, Holland, Belgium £20.00, Greece £29.00 Cyprus £40.00, Outside Of Europe £99.00.

Customers outside the EU VAT exclusion zones such as Gibraltar, Jersey, Guernsey and Switzerland may have the VAT deducted from their order. Please contact us for a VAT free code before ordering, simply email us at sales@luxurybritishmattresses.co.uk or contact us on the chat line.

All rates for delivery can be found at the checkout stage.

DELIVERY PROCEDURE

To operate a smooth flowing, click-buy-deliver service we follow the procedure below.

A. As orders arrive they are placed straight into factory production.

B. Production takes on average 7 days.

C. Produced order is delivered to our dispatch department.

D. Order is dispatched with our delivery couriers.

E. Our logistics department will email you at this point to confirm your orders dispatch.

European deliveries take up to 7 days following dispatch. Outside of Europe can take up to 28 days but is often sooner.

COMMUNICATION PROCESS

A. Upon your order receipt you will receive an order confirmation with your order number.

B. Our logistics department email you at the point of dispatch to confirm your order has left with our carriers.

C. Our delivery team advise you of your expected home delivery date.

This is a straightforward process to ensure you can buy a quality made British Mattress, delivered wherever you reside at an affordable price. This is backed up with a 5 year guarantee on all of our mattresses, as well as a 60 night trial sleep guarantee, giving you peace of mind.

Please Note: Due to COVID-19 deliveries may take currently slightly longer due to strict social distancing enforced by our factory.